Accounts Receivable Administrator – Permanent Full Time

Galway

BASIC SUMMARY:

This is an opportunity to be part of a dynamic team within the Accounts Receivable function. We are looking for individuals who will support and drive Chanelle Pharma’s vision to be the most valued global provider of high quality, competitively priced pharmaceutical products and to provide excellent services and support to our customers. In this role you will work as part of a small core team and report into Accounts Receivable Controller.

 

KEY RESPONSIBILITIES:

  • Work effectively as part of the team working to achieve the goals of the Accounts Receivable team
  • Posting cash receipts to the correct customer account and allocating funds in accordance with remittances where provided
  • Taking credit card payments from customers (via terminal or gateway)
  • Processing the monthly direct debit runs for specific ledgers
  • Issuing monthly statements to customers (email and paper)
  • Calculating settlement discounts due to customers
  • Processing new customer credit account applications
  • Preparing/Processing customer credit limit review forms
  • Reviewing customer credit limits and making recommendations for adjustments
  • Responding to customer account enquiries
  • Escalating problematic accounts to Key Account Managers to manage and resolve effectively
  • Liaising with Customer Service team to resolve customer account issues
  • Taking appropriate measures in consultation with Customer Service to minimise exposure to bad debts, including putting accounts on stop
  • Appropriately releasing held orders for customers once payments received
  • Maintaining a centralised tracker of all customer contact made to chase debts
  • Ensure the sundry debtors balance (cash received not allocated to an account) is kept current and balances don’t stay longer than 30 days
  • Assist in the month end process to ensure all ledgers are closed, reconciled and balanced on a timely basis
  • Assist in the preparation of all month end reports required by management
  • Process the weekly updates to the invoice discounting facility to ensure all sales, receipts, discounts and other transactions are reflected and reconciled from the daybooks
  • Assist in the monthly reconciliation of the invoice discounting facility to the nominal and aged debtor’s listings
  • Work cross-functionally with fellow colleagues to streamline the Order to Cash process
  • Provide training and constant feedback to other business users as to the correct procedures to be followed
  • Ensure there is no manual circumvention of controls, that the Delegation of Authority is followed, that the policies and procedures are followed and that any instances of non-compliance are investigated and loopholes closed off

    COMPETENCIES:

     

    • Organisational skills, personal efficiency, time management skills and the ability to prioritise competing demands are key communication skills
    • Ability to build relationships and collaborate with others is vital
    • Being able to understand company finances, resourcing and ultimate aims of the business is important role-modelling
    • Demonstrate and lead on the values, initiatives and culture of an organisation
    • A strong working knowledge of best practice processes, change management implementation, coaching and mentoring
    • Demonstrated ability in prioritising key initiatives, driving growth and setting targets and KPIs to monitor the performance
    • Positive and proactive person who is energised by having great responsibility
    • Practical, action-orientated approach to managing priorities

     

QUALIFICATIONS:

 

  • Relevant 3rd level qualification (preferable but not essential)
  • At least one (1) years relevant experience, ideally pharmaceutical/healthcare experience in a multi-currency, multi-company environment would be an advantage
  • Excellent written and communication skills
  • Strong computer skills in MS Office

Accounts Receivable Administrator – Permanent Full Time

Galway