National Trade Key Account Manager

UK Remote


This is an opportunity to be part of a dynamic team within Chanelle Pharma’s Key Accounts division. We are looking for individuals who will support Chanelle Pharma’s vision to be the most valued global provider of high quality, competitively priced pharmaceutical products and provide excellent services and support to our customers.

In this role you will report into the National Sales Manager and be responsible for the management of a number of trade key account customers. The Trade National Key Account Manager will develop relationships with leaders of these key partner businesses and be fully accountable for the management of tenders, contract negotiations and driving conversion to the Chanelle Pharma portfolio.

The ideal candidate will be a dynamic, self-starter who can bring new ideas to facilitate the significant growth that these accounts have the potential to deliver. The Trade National Key Account Manager will be responsible for a significant revenue stream and account allocation is flexible dependent on experience.

Existing Trade Large Animal Health key account management experience is essential and the successful candidate will demonstrate an exceptional level of business and financial acumen


  • Achieve key account sales, profit and growth objectives, in line with company targets
  • Exploring made to order opportunities. Establishing, securing and executing launch plans of new MTO products.
  • Support product launch team, attend launch meetings and help follow up on outstanding queries.
  • Secure listings, buy-ins and commitment with Chanelle Pharma products through KA.
  • Grow Chanelle Pharma’s reputation and profile through the development of mutually beneficial partnerships with key customers
  • Strategically plan each negotiation, identify the interests of both parties and strive to win concessions while maintaining a strong and positive relationship with key accounts
  • Establish connections with a broad range of contacts across the designated accounts, not only procurement teams
  • Develop key account business plans to include identification of expansion opportunities and tactics for successful implementation
  • Manage account performance against planned budgets and provide accurate forecasting to support contracted business, ensuring consistent supply
  • Produce net sales and profit margin reports that effectively document current activity and future strategy
  • Work closely with the Technical Support Manager to ensure technical resources are utilised effectively within key accounts and deliver positive ROI
  • Utilise the internal margin workbook to design commercial proposals suitable for current opportunities, ensuring the Chanelle Pharma offering is competitive but also aligned to margin expectations
  • Collaborate effectively with both internal stakeholders and wholesalers to ensure customer expectations can be met or managed
  • Collaborate effectively with the National Sales Manager to ensure tender outcomes and promotions are maximised at practice level
  • Identify products which are not achieving desired compliance and communicate customer level improvement strategies to the National Sales Manager
  • Work closely with the Commercial Manager to support monthly rebate processing
  • Maintain current and accurate records of all customer interactions within the CRM system
  • Maintain current and accurate records of agreed rebate terms for all designated accounts
  • Work closely with the Business Operations team to maintain current and accurate records of National Account member changes
  • Use Salesforce data to interpret buying trends and monitor account sales
  • Maintain a good level of technical product knowledge
  • Develop new relationships with potential partners to establish Chanelle as a partner of choice for new and future business opportunities


  • Previous experience of managing Large Animal Health key accounts (within last 3 years)
  • Proven track record in establishing, growing and maintaining profitable long-term relationships with Large Animal Health key accounts
  • Commercially minded individual with exceptional negotiation skills and sales ability
  • A confident, likeable and persistent personality
  • Expert level skills on Microsoft Office, including Excel, PowerPoint and Word
  • Exceptional business acumen and commercial judgement
  • Exceptional planning and time management skills with a strong focus on delivering strategic goals
  • Highly credible with exceptional communication and interpersonal skills, able to interface effectively with both the customer and internal personnel
  • A strong team player with the ability to work on their own initiative
  • Willingness to travel throughout the UK regularly and make infrequent visits to our Head Office in Loughrea, Republic of Ireland
  • AMTRA/NOAH Qualified (desirable but not essential)
  • Degree qualified (desirable but not essential)


PHYSICAL DEMANDS: Health & Safety requirements (eg. Manual Handling Training)

  • Full clean driving license

WORK ENVIRONMENT: (eg. Office, Production)

  • Home/Office/Remote/Travel

National Trade Key Account Manager

Reference No: J0721
UK Remote