Temporary Sales Office Executive (Summer Work)

Galway

About Chanelle Pharma:

Chanelle Pharma is Ireland’s largest indigenous generic pharmaceutical manufacturer of both medical and veterinary products.

Serving customers in 96 countries worldwide, Chanelle Pharma is a partner of choice in the development and manufacturing of pharmaceutical products to the world’s leading human generic and animal health multinationals and distributors. We are passionate about understanding and addressing the challenges facing our medical and veterinary customers and bringing them innovative and effective products and solutions. 

The Opportunity:

This is an opportunity to be part of a dynamic team within the Home Sales Department.  We are looking for individuals who will support and drive Chanelle Pharma’s vision to be the most valued global provider of high quality, competitively priced pharmaceutical products and to provide excellent services and support to our customers. In this role you will report into Sales Office Manager.

KEY RESPONSIBILITIES:

  • Taking incoming orders/queries from customers, processing orders, resolving incoming customer queries and complaints in a timely manner.
  • Processing faxes/e-mails for Pet Orders & Vet Orders.
  • Cover Reception when requested (on Rota).
  • Assist in other areas of the Sales Office when required.

 

COMPETENCIES:  

  • Organisational skills, personal efficiency, time management skills and the ability to prioritise competing demands are key communication skills.
  • Ability to liaise with customer in a calm and professional manner, regardless of circumstances.
  • Able to plan effectively and prioritise accordingly.
  • Demonstrate and lead on the values, initiatives, and culture of an organisation. Professional expertise.
  • Positive and proactive person who is energised by having great responsibility.
  • Strong computer skills in MS Office.

 

QUALIFICATIONS:

  • Excellent computer skills: word, excel, typing.
  • Excellent written and communication skills.
  • 1 year + experience in a customer service role, veterinary/ pharmaceutical/health experience would be an advantage.

 

PHYSICAL DEMANDS: Health & Safety requirements  

  • VDU

 

WORK ENVIRONMENT:  

  • Office

Temporary Sales Office Executive (Summer Work)

Galway